Last updated: April 30, 2026
What we collect
When you contact The Gloss Spot Auto Detailing or book an appointment, we collect basic contact information: name, phone number, email, vehicle details, and the address where the service will be performed. We do not collect payment card details — payment is collected via your preferred method at the time of service.
How we use it
We use your information to contact you about your appointment, send quotes and confirmations, and follow up on past services. We may occasionally send appointment reminders or service offers. You can opt out of marketing messages at any time by replying STOP.
How we store it
Customer information is stored in our CRM (GoHighLevel) and protected by industry-standard encryption. We do not sell, rent, or share your information with third parties for marketing purposes.
Your choices
You can request a copy of your stored information, ask us to correct it, or request deletion at any time. Contact theglossspotil@gmail.com with your request.
Cookies and analytics
This website uses standard analytics to understand which pages people visit. No personally identifying information is collected by these analytics. Our chat widget (GoHighLevel) may set cookies to remember if you've interacted with it.
Contact
Questions about this policy? Email theglossspotil@gmail.com or call 217-600-2108.